First thing first, what gearbox is that? 5 spd or 6spd?
Second, I assume the gearbox fluid hasn't been replaced - as Volvo says LifeTime fluid, which is rubbish btw...
Third - does the car have the latest TCM update?
Before you start spedning a crazy amount of money for a new gearbox, there are few things to do.
I would do 3 times drain and fill immediately. Few hundred miles between each drain and fill.
Use the link to check the Valvoline ATF compatibility of your car.
http://www.valvolineeurope.com/manag...ricant_advisor
Alternatively you can use the Mobil ATF or the Toyota ATF.
Flush might sound a good idea, however at 120k with no fluid replacement can do more harm than good....
Alternatively if someone does the same in the UK like on the video below, then it would be the best.
Meantime get the latest TCM software loaded by Volvo.
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