Dealer trying to rip me off???

**S1mon** · Saturday 25th January 2014, 10:36

Went into my local stealership this morning to buy some MTF so I can change the fluid in my M56 when I service the car in the next week or so. They told me I need to buy 12L of the stuff!! (@ £44.80 per 4L bottle!)

After I'd picked myself up of the floor, I told him in sure he's mistaken and 4L would do just fine! He argued until blue in the face that I needed 12L so I politely told him not to worry! 😳

So, blatantly attempting to rip me off or genuinely misinformed??

If someone could clarify the gearbox capacity for my own sanity, I'd be grateful!? '04 S60 D5 manual.

**abdul** · Saturday 25th January 2014, 10:47

I would say u need more than 4 litres I think there is a how to change your oil on youtube

**abdul** · Saturday 25th January 2014, 10:48

I am sure he used more than 4 litres

**S1mon** · Saturday 25th January 2014, 10:58

4L is what I bought to put in when I bought the car! That would have filled it, but it was not Volvo fluid. Decided after reading up that this time I'd change for proper Volvo stuff. Even if I buy 5-6L to allow some to flush it through...that's not 12L!

**deathrider311271** · Saturday 25th January 2014, 11:09

Tim used approx 12 litres on mine to flush and refill

**cherry1809** · Saturday 25th January 2014, 11:18

Maybe, but why £45 on oil to just to use as a flush?
Cheap for flush, then top up with good. I'd tell them to shovel it

**sh0wtime** · Saturday 25th January 2014, 11:21

pretty sure the actual capacity is under 3 litres of oil..

i'm guessing you were dealing with a parts guy? traditionally they are considered the underachievers of the motor trade

**M-R-P** · Saturday 25th January 2014, 11:24

12l is whats recommended to flush the box.

I just dropped the oil, filled it with cheap stuff, ran it for a couple of weeks, dropped it again (came out clean) and filled with good quality 75/90 full synth. I believe the capacity is 2.2l but you won't get that all out.

**Harvey** · Saturday 25th January 2014, 11:27

The auto box holds a lot more

Try this link ,put your reg in

http://www.google.co.uk/url?sa=t&rct...HjvcGKNPl28Y0A

**T5frankie** · Saturday 25th January 2014, 11:49

he was quoting you on automatic tranny fluid not manual, it is just over 2 litres for the manual

**JamesT5** · Saturday 25th January 2014, 13:49

Main stealer are exactly that, they will rip you off however some parts are main dealer only or basics like filters are ok. Personally, I'm not comfortable using them and only use them for basics or specialist dealer only parts.

**S1mon** · Saturday 25th January 2014, 14:05

It was a parts guy I spoke to. I did ask if he was sure he wasn't quoting me ATF quantities and he was adamant.

I understand the need to flush, but a 2.1L capacity leaves 9.9L to flush!! REALLY?? Good one Volvo! What a license to print money.

Deathrider, did you actually fork out I'm guessing around £185-£200 (12L MTF + labour) for an MTF change??

**S1mon** · Saturday 25th January 2014, 14:12

On a side note, I've just bought air / oil / fuel filters. Genuine Volvo comes in around £85. Just bought Mann filters (Volvo filters are Mann filters!) £29.

**stribo** · Saturday 25th January 2014, 14:12

Originally Posted by sh0wtime

pretty sure the actual capacity is under 3 litres of oil..

i'm guessing you were dealing with a parts guy? traditionally they are considered the underachievers of the motor trade

As someone who has run a parts department (albeit for a JCB dealership) I would just like to say, what a crock of ££££. A decent parts advisor can save you as much as a decent mechanic can, conversely you'll get parts people that haven't got a clue, as you will with so called mechanics.

**deathrider311271** · Saturday 25th January 2014, 15:57

Originally Posted by S1mon

It was a parts guy I spoke to. I did ask if he was sure he wasn't quoting me ATF quantities and he was adamant.

I understand the need to flush, but a 2.1L capacity leaves 9.9L to flush!! REALLY?? Good one Volvo! What a license to print money.

Deathrider, did you actually fork out I'm guessing around £185-£200 (12L MTF + labour) for an MTF change??

No mate as Martin said he used cheap stuff then filled with good stuff

**M-R-P** · Saturday 25th January 2014, 16:15

Originally Posted by stribo

As someone who has run a parts department (albeit for a JCB dealership) I would just like to say, what a crock of ££££. A decent parts advisor can save you as much as a decent mechanic can, conversely you'll get parts people that haven't got a clue, as you will with so called mechanics.

I bet I know which you were

**S1mon** · Saturday 25th January 2014, 16:31

Originally Posted by deathrider311271

No mate as Martin said he used cheap stuff then filled with good stuff

Ah I see, phew! ��

So, rather than pouring 10L of oil through the box, I'll do as MRP says and drop / refill cheap / drop / refill Volvo!

**stribo** · Saturday 25th January 2014, 16:56

Originally Posted by M-R-P

I bet I know which you were

I doubled the turnover whilst keeping to profit targets in the 4 years I was there, I'll let you decide for yourself.

**LeeT5** · Saturday 25th January 2014, 18:01

Originally Posted by JamesT5

Main stealer are exactly that, they will rip you off however some parts are main dealer only or basics like filters are ok. Personally, I'm not comfortable using them and only use them for basics or specialist dealer only parts.

You should speak for yourself James. My local Dealer has never ripped me off. In fact, I had them fit my recent Turbo because they were saving me £200 compared to taking my car to two other Volvo specialists. Not only did they save me money but they also did a first class job, Including washing and hoovering my car (which I never asked them to do)

Go figure.