For future reference, this is known in the trade as a 'Battery hard reset'. Due to nearly all cars nowadays having modules of varying complexity fitted to them from your billy basic body control module (BCM) to your full fat CEM Central electronic module, all of which are basically small computers. Sometimes they need resetting because, for want of a better word, they 'get confused'.
I am having to do Hard resets more often in my job, in fact I'd say almost daily. In most cases it will cure a problem.
One example from the other night was a brand new 63 reg Vauxhall Meriva with 1200 miles on the clock. Car had been used earlier in the day and when they went to start it later, it wouldn't.
Long story short - the Transponder function had stopped working and would not recognize the keys, so it was immobilized. After checking everything I resolved the problem with a hard reset. Once complete, everything returned to normal. I gave her instructions to take the car back to the dealer in the morning for a possible software update.
One thing to note....
There is no need to remove the live terminal. Just disconnect the earth and reach it across to touch the live. Hold it for 5 seconds (to dissipate any static) then leave disconnected for 10 minutes, allowing all modules to power down and go into 'sleep' mode.
Then reconnect (following manufacturers reconnection procedure in Autodata) and all should be back to normal.
Hope that helps!
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