Originally Posted by
shark_90
I'd like to take this opportunity to thank Nosh for using his chip shop as a Shark outpost and evangelising about us in a such a commendable way. Without your help, I'm sure we'd be nothing. The customer you recommended to us decided to leave his car with us to have the work completed, once I'd showed him the dyno plots of exactly what his car was doing with an explanation of why. He understood the situation and why his car was so problematic to sort out, granted there were some communication issues relating to a now departed member of staff, and the customer now has my direct mobile number and was very happy for us to continue his job as discussed on the day. Now that I've returned from Asia and the mechanical work we agreed on has been done, I'll continue tuning the car this week and see if it responds correctly. Would you like me to keep you updated as well as the customer? As it seems to be a bigger issue for you than for him. I gather your car is 600bhp now? Must be quick. Fancy that dyno run yet?
I'd also like to take this opportunity to remind deathrider that it would be wise to be a little more careful when calling the company or me personally "liers" [sic] or suggesting that I have told any of our customers "bull". There's opinion and there's libel and slander. Please feel free to state your opinion as freely as the forum permits, but refrain from posting lies and misinformation outside of your own personal knowledge or dealings with us as it could land you in hot water if I were to pursue it.
To everyone else on the forum, if anyone would like to discuss anything at all with us, particularly the misinformation campaign by the two fellows mentioned above, please feel free to give us a call any time between 09:00 and 17:30 Monday-Friday. I'm usually in and if I'm not, I'll do my best to return your call ASAP. I'm getting pretty sick of having to go on to various forums outside of work time to "defend" myself/my company against these guys so I would welcome direct contact if anyone has any issues, or are concerned about the "information" posted (or indeed not posted, just eluded to).
Sorry for being frank but I'm a human being after all. Shark Performance isn't a huge faceless organisation, it's 6 people who work very hard and I absolutely take any criticism (especially this kind of stuff) personally as do we all.
Thanks
Ben/Shark
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