Join Today
Results 1 to 3 of 3
  1. #1
    Old Fat Git with Grey Beard
    Need to prepare to do
    Santa-ing
    Santa's Avatar
    Join Date
    May 2010
    Location
    Frimley
    Posts
    7,795
    Thanks
    1,497
    Thanked 102,999 Times in 1,826 Posts

    Regarding both Selling and Buying in the Market Place!

    Hello All,

    As I've mentioned in the past the section we get the most complaints about is MarketPlace.

    Usually complaints arise from situations created because the Market Place Rules and Guidelines were not followed by either seller or buyer.

    The Market Place Rules and Guidelines can be found at http://www.vpcuk.org/forums/announcement.php?f=8&a=8

    Yes its quite long............but no where near as long as Ebays and about the same length as GumTree's. The vast majority of the content in Market Place Rules and Guidelines is to protect your interests.

    When a sale is between "normal" members it really is the responsibility of both seller and buyer to agree of the condition of the item for sale, the amount of time it will take to deliver and the level of warranty offered. (i.e. Sold as Seen, Fit for purpose, 3 month part warranty etc).

    It is also wise to ensure both buyer and seller exchange contact details in private and that you ensure you're happy with those details before completing a deal.

    You may find it safer dealing with a registered trader of the site if they are selling a similar item to a normal member.

    At this point I'm going to highlight one particular rule:

    Rule Violations - If you think a sale, buyer, seller, or other forum member is breaking Forum Rules or these Marketplace Rules, report it using the Report Post feature. Don't police the sale yourself. If a member has a history of Marketplace problems or is involved in a disputed transaction, their other Marketplace activity may be suspended.

    If we contact you in regards to a dispute raised relating to Market Place activity please ensure you reply as quickly and as completely as possible. Failure to do this may lead to removal of your Market Place access and all your active threads in Market Place.

    If you have any questions or queries please use the Contact Us page which can be found at http://www.vpcuk.org/forums/sendmessage.php

    Many thanks
    Any suggestions, information, complaints or grievances relating to this forum please feel free to contact us, talk to a mod or administrator

    Cars : 2009 VW Passat CC 140 CR & 2015 VW Golf R. Uploaded Albums. Past Statuses (Or is that Stati?). Past Posts.

  2. The Following 7 Users Say Thank You to Santa For This Useful Post:

    andyb1375 (Wednesday 31st October 2012),Chad (Sunday 14th October 2012),charlesboya (Friday 19th October 2012),Nealevo (Sunday 14th October 2012),NorfolkVolvoSpares (Sunday 14th October 2012),Pinup_gal (Sunday 14th October 2012),shepbomb (Sunday 14th October 2012)

  3. #2
    Old Fat Git with Grey Beard
    Need to prepare to do
    Santa-ing
    Santa's Avatar
    Join Date
    May 2010
    Location
    Frimley
    Posts
    7,795
    Thanks
    1,497
    Thanked 102,999 Times in 1,826 Posts
    Hi All,

    Further to my announcement the other day I would like to add the following:

    If you find yourself a victim due to a Market Place trade, either goods not turning up, not as described etc we ask that you try to resolve the issue with the seller in the first instance.

    If you find you aren't getting anywhere then please feel free to contact the team using the Contact Us page found at http://www.vpcuk.org/forums/sendmessage.php

    If you are dealing with a registered trader on this site we will try to help with the resolution of the issue by initially acting as mediator and using the relationship with have with that trader.

    If you are dealing with another member we will attempt to mediate but ultimately our influence is limited to restricting or suspending user accounts under certain circumstances and we may not be able to facilitate an ideal solution to your issue.

    If you find after attempting to resolve the issue with the seller that you've been unable to come to a satisfactory conclusion you may wish to pursue Small Claims. More information on this can be found at http://www.adviceguide.org.uk/englan...all_claims.htm
    Any suggestions, information, complaints or grievances relating to this forum please feel free to contact us, talk to a mod or administrator

    Cars : 2009 VW Passat CC 140 CR & 2015 VW Golf R. Uploaded Albums. Past Statuses (Or is that Stati?). Past Posts.

  4. The Following 2 Users Say Thank You to Santa For This Useful Post:

    andyb1375 (Wednesday 31st October 2012),Pinup_gal (Wednesday 31st October 2012)

  5. #3
    Old Fat Git with Grey Beard
    Need to prepare to do
    Santa-ing
    Santa's Avatar
    Join Date
    May 2010
    Location
    Frimley
    Posts
    7,795
    Thanks
    1,497
    Thanked 102,999 Times in 1,826 Posts
    Another tip which keeps coming up. Unless you are best mates with, family of, know where the person lives and are able to beat them up or an upstanding and long standing member of the community NEVER use the gift option when sending money via Paypal! You will virtually sign all rights away trying to get money back through Paypal in the event of a dispute!
    Any suggestions, information, complaints or grievances relating to this forum please feel free to contact us, talk to a mod or administrator

    Cars : 2009 VW Passat CC 140 CR & 2015 VW Golf R. Uploaded Albums. Past Statuses (Or is that Stati?). Past Posts.

  6. The Following 2 Users Say Thank You to Santa For This Useful Post:

    charlesboya (Friday 2nd November 2012),V70 Graham (Thursday 1st November 2012)


 

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
This website uses cookies
We use cookies to store session information to facilitate remembering your login information, to allow you to save website preferences, to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners.
     
ipv6 ready