Serves me right really, I should've called Simon . . .
I called in to my 'local dealership' a few days ago. I wanted to enquire whether I could still get a Digital Juke Box for my V70, failing that an i-Pod adapter.
The first guy didn't know what I was talking about and said so, fair enough.
The second guy - supposedly clued-up and Volvo experienced - couldn't find it either. Am I going loopy? Didn't Volvo release an i-Pod adapter about 4 years ago? Heavily promoted at the time? About 200quid fitted? WTF? OK, I know the Digital Juke Box was always a dear item but has it been dropped?
I left my contact details with them on Tuesday and they said they'd call back.
I'm still waiting.
It's a good job it's not a VOR issue . . .
I've been a 'Parts Professional' for almost 30 years. My job has always depended on customer service. We don't do ourselves any favours, do we?
Bookmarks