KONI FSD Dampers,my Disaster

In March 2017,after reading and investigation a lot over them,finaly i installed them.They work fantastic they adapt yo your ritm instantly...but in March 2018,a year of use and 8.000 Kms only,the Front left Damper suddenly Broke. I start the Garanty Pocess of KONI,you must buy a new one and send the broken one to the local Distributor,as they must see if he Broken by Koni Fault or my Fault! well this start in March and we are now in July 16 and still waiting the answer of Koni or his Local Importer.....i fill Stolen