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Also dont write to them, ring them up.

Sounds very similar to the whole ETM fiasco with Phase 1 cars to me! Good luck 'n' all.

i had the same issue with mine last year and it was a major(45,000) recall in USA under safety grounds, and my enigne was within the recall numbers, even though this was the case and i argued like...

Recalls in different countries don't always stand in the UK. I know that in the US recalls are a lot more common due to the legal policies (and the sueing culture) set out for the manufacturers.
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I have a 5 yr old V70R & it had its 60k / 5 yr service done last month @ about 57k miles, its only a oil & filter service,microfilter also . Main dealer wanted £350, i took it to an indy & paid...