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Conversation Between Rufe and doorman

2 Visitor Messages

  1. Hi Simon
    Rather surprised not to have had a reply to my complaint yet?
    David
  2. Hi Simon
    My replacement centre consul trim arrived today, however, the part arrived damaged. I am including pictures which I hope you can view.
    I just can not believe that something as fragile could have been packaged like this, you can see from the picture inside the box where it has impacted and split the trim. As you can appreciate, I have waited some time for this and paid good money for it and don't expect to have to repair it before fitting, however to save time waiting for another replacement I will attempt a repair.
    If you can't read the images, please send me an email address.
    Regards
    David
    PS It's the correct colour hooray

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