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Santa
Friday 21st October 2016, 17:39
Hi Guys,

Some of you may have had issues accessing the site today, this boils down to two issues.

Between 17:30 and 17:35 BST we had to perform some emergency proactive maintenance, this resulted to a loss of service for around 2-3 minutes.

Our DNS resolution provider is experiencing a large DDoS (Distributed Denial of Service) attack today, though it's unlikely EMEA and APAC users will be affected, this may affect some users in the America's. (Or if you are using internet connections which route via the America's). Obviously, they are doing all they can.

Apologies for any inconvenience you may be experiencing.

Santa
Saturday 22nd October 2016, 09:31
DNS resolution partner put out a "incident resolved" notification at 23:17 BST last night. (So if you were having issues, they should have now disappeared, you should also now be able to access Twitter, Spotify, Reddit, Soundcloud and other services as well).