Justin
Saturday 28th June 2008, 07:26
I will try and be as brief as possible here so this doesn't drag on, this is where we are at now.
A month ago our hosts www.hosting-unlimited.net (http://www.hosting-unlimited.net) sent me an invoice for one of my domains, it needed the hosting renewing. (volvod5.co.uk) I emailed them back and said that I no longer wanted the domain and could they remove it from my account. On Monday morning they did, however they somehow misunderstood my simple request to remove a single domain and deleted my whole account. (5 domains and 2 packages)
I found this out on Monday at 8am.
I contacted them immediately and requested action to be taken to recover that data and or for them to use one of thier server backups to reinstate the data, I finally heard back from a human on Wednesday am. I was told they were mining the drive for data and this would take another 2 hours or so, he would call me back then, Yesterday after 3 emails and several calls I got an email to say that they had not retrieved any data, they had no backups for some reason my account and several others hadn't been backed up. The site you see before you now is from the last backup taken on the server, a few days before Kevin (my best mate and previous owner of hosting-unlimited) had sold the company on. This is dated November 2006. The MD did say that he would be crediting my account with a years free hosting though ROTFLMAO!!!!!!!
So, as it stands now this is all that remains of the vpcuk, 2000+ users lost, thousands of hours of data and posts. Many of the current members hadn't even registered which is why some cannot log in at this time. Myself and the admin team are gutted at this, I have put thousands of hours into vpcuk to get it to where it was last week as have many of you, before these idiots forgot how to read an email in India. (Thats where H-U's support is based, the servers are in the USA)
This leaves me alone really with a dilema, moreover, several options:
1) Ditch it, 6 years has been fun but enough is enough.
2) Rebuild the site bigger and better than it was before.
3) Sell whats left now as a growing concern to someone who has the time and knowledge to develop it further.
While to some people within the Volvo community this will be great news, I'm sure to some its not, because of this I would like your input please. Either way, good or bad let me know what you think we should do. All emails to thoughts@vpcuk.org please, I may not reply to them all but will post any updates on the header page here for all to see. I will also post this in the site announcments section for those that are logged in. You will not however be able to reply to that thread hence the email above :)
I would also like any input of a legal/liability kind re this as I am not 100% sure where I stand.
Floors yours
Justin
A month ago our hosts www.hosting-unlimited.net (http://www.hosting-unlimited.net) sent me an invoice for one of my domains, it needed the hosting renewing. (volvod5.co.uk) I emailed them back and said that I no longer wanted the domain and could they remove it from my account. On Monday morning they did, however they somehow misunderstood my simple request to remove a single domain and deleted my whole account. (5 domains and 2 packages)
I found this out on Monday at 8am.
I contacted them immediately and requested action to be taken to recover that data and or for them to use one of thier server backups to reinstate the data, I finally heard back from a human on Wednesday am. I was told they were mining the drive for data and this would take another 2 hours or so, he would call me back then, Yesterday after 3 emails and several calls I got an email to say that they had not retrieved any data, they had no backups for some reason my account and several others hadn't been backed up. The site you see before you now is from the last backup taken on the server, a few days before Kevin (my best mate and previous owner of hosting-unlimited) had sold the company on. This is dated November 2006. The MD did say that he would be crediting my account with a years free hosting though ROTFLMAO!!!!!!!
So, as it stands now this is all that remains of the vpcuk, 2000+ users lost, thousands of hours of data and posts. Many of the current members hadn't even registered which is why some cannot log in at this time. Myself and the admin team are gutted at this, I have put thousands of hours into vpcuk to get it to where it was last week as have many of you, before these idiots forgot how to read an email in India. (Thats where H-U's support is based, the servers are in the USA)
This leaves me alone really with a dilema, moreover, several options:
1) Ditch it, 6 years has been fun but enough is enough.
2) Rebuild the site bigger and better than it was before.
3) Sell whats left now as a growing concern to someone who has the time and knowledge to develop it further.
While to some people within the Volvo community this will be great news, I'm sure to some its not, because of this I would like your input please. Either way, good or bad let me know what you think we should do. All emails to thoughts@vpcuk.org please, I may not reply to them all but will post any updates on the header page here for all to see. I will also post this in the site announcments section for those that are logged in. You will not however be able to reply to that thread hence the email above :)
I would also like any input of a legal/liability kind re this as I am not 100% sure where I stand.
Floors yours
Justin